Resilience in Action: Training, Structure and Adaptability in Crisis Response – Mostly

What does it really mean to be resilient in today’s fast-moving, high-risk environments? In this episode, we meet Alan Crozier – Resilience Manager for one of the UK's Regional Ambulance Services – who shares his personal views and opinions as we explore the dynamic relationship between training, incident response and long-term organisational resilience. From designing smarter exercises to handling cognitive overload in real-time crises, this is essential listening for anyone responsible for building robust response capabilities.